Frequently Asked Questions - FAQ
What is FreeInIndia?
Everyone likes to get free things in life. How can I order free photo prints in India? How can I send SMS free to India? How can I listen radio in Indian languages-Hindi, Telugu, Punjabi, Tamil etc for free? How can I read Indian books for free?. How can I stay in India for free? What are the countries for which Indians do not need visa or can get Visa on arrival? There are so many businesses and organizations in India that provide free things. FreeInIndia brings the information on these free thnigs and provides it on our site. So that you can enjoy free things in your life..:-)
Are these things absolutely free?
In most of the cases deals are absolutely free. In certain cases you have to pay for shipping or taxes etc. It varies from offer to offer. Please read the offer details at third parties' site carefully, before availing the free offer.
Whom do I contact Regarding Order Status/ Enquiry?
We do not sell/ship/or process orders. You must go to merchant website where you actually purchased product. Follow the order status enquiry procedure of the website to check the status of your order. If you do not remember your user id, merchant name, check your emails. Most merchants send order confirmations. If you missed the email you can search our past deals and find product & merchant info.
What do I do if I had a bad experience with a vendor?
We provide free information on tried and tested deals. Still sometimes our users do not get the expected experience at vendor's site. Please inform us about that and we will try to exclude such vendor's from our list.
What do I do if I receive wrong shipment/damaged product or merchant charged more to your credit card?
In most of such cases, the merchant will take corrective action when brought to their attention. We advice you to always check your online statement after you make a purchase. Notify the merchant promptly for any anomaly. Please check merchants ratings and other users experience before buying form the merchant.
The merchant page has link to the merchants ratings. You might want to research the seller's ratings at websites such as bbbonline.com and other respectable websites. If all our good faith to resolve the matter with the merchant fails, we may request the credit card provider for help.
Here is a quick guide to request replacement/refund for an item bought from amazon.com. Other websites have their own procedure.
1. Login to "Your Account".
2. Click on 'Return items' link.
3. Follow the instruction to print the return label.
Are the information published in the website advertisement from the merchant?
No, the information provided in the website is solely work of our team and not paid advertisement from the merchants. We spend hours scouring the web for deals from respected sellers.
If you find a better deal from any reputed/premium merchant, you can always inform us. We will update the deal to help other visitors.
Are the merchants obligated to respect the deals published in this website?
We take every possible step to ensure that all the deals published in our website is valid. The deals published in FreeInIndia.com are not advertisement or publication from any merchant. Hence, merchants are not obligated to honor them.
If you do see any mistake, please send us an email and we will rectify the problem as soon as possible.
Can I use the free offer information published on this site as Proof, incase of dispute with merchant?
No, the information published in this website can not be used as a proof in your dispute with the merchants. As we mentioned earlier, this is not a paid advertisement and merchant is not obligated to honor any information published in this website. In addition, you can not copy or print this information as agreed by you to our terms of use.
Does FreeInIndia Sell Products?
No, FreeInIndia.com does not sell/ship or process any order. We only provide free information with link to merchants sites where consumer can get things for free.
What merchants are listed in FreeInIndia?
We believe in genuine merhchants that offer things that are free in India. For this we recommend trusted sites/people. There are millions of sites in the world, but we publish information on the names that we can trust. So that our readers always enjoy free things.
What are Mail-in rebates?
Mail-in rebates are great tool to reduce your final cost of the product. This feature brings with it extra burden to mail the rebate forms in proper order and wait for your check. We recommend printing the rebate form as soon as you buy an item. The merchant may or may not send rebate form along with the product. Some sites remove rebate form after the last date to avail the rebate is over or when product becomes unavailable. Hence, we strongly recommend making it a habit to print the rebate as soon as you make a purchase. Also check rebate offer validity before participating in the offer.
Always keep a copy of all the documents that you are submitting for the rebate. If your mail is lost in transition, you will always have a copy to resubmit.
If a free offer is paid at merchants site, then which one is valid?
Please inform us if you find it so and we will remove it from our site. The price, availability, terms and conditions of the product at merchant's site are the final ones.
Do we post incorrect/wrong information?
We post only well tried deals and offers. Still it is the merchant who offers free things. If you find any issue then pls inform us. We will update the deal with new information.
I clicked on a link but did not find the free thing. Why?
There could be many reasons for this. Some of them are:
- Free deal may have expired
- Free deal may have reached maximum usage limitation
- The merchant may have pulled back the free deal
- Merchant's site may not be able to take load of som much traffic
Can free offer expire before expiry date?
Yes, the free offer can expire any time at merchant's discretion according to their terms and conditions.
Are these really free things for Indians?
No, We do not take any guarantee for this. But we attempt to provide you with the information on free things that are available in India and you should not miss. Because no one told you about it...;-)
Does FreeInIndia.com participates in Free Promotions?
Yes, we encourage merchants to provide us with their latest deals so that our users can participate in these Fre Promotion and in turn merchants will gain a good response to their promotion.
Why the links for free offers are not working?
The offer on the merchant site may have expired. Please report it to us and we will correct it.
Can I link to FreeInIndia.com?
No, you can not link to our site. Send us an email explaining how and where you would like to link our site. FreeInIndia and its logo is a registered trademark of FreeInIndia.com. Not authorized to use words, logo or any content in any term without written permission
I have some more questions that I did not find in FAQ.
If you did not find your question on this page then you can contact us.
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